The Process

The first step in designing the product was to conduct user research to gain insights into what users would expect from an app that connects them to Taskers. We interviewed people who have outsourced tasks before and those who have worked as Taskers. From our research, we found out that people looking to outsource tasks are often frustrated with the traditional methods of finding service providers. They want an app that is easy to use, has a reliable rating system, and allows them to communicate with Taskers directly.

Taskers, on the other hand, are looking for an app that is easy to use, has a quick and reliable payment system, and allows them to build their reputation and receive more work. We also learned that users expect a fast response time and prompt notification of their tasks' progress.

Introduction

Taskprox is a mobile app designed to connect people who need to outsource tasks and find local services to people who are looking to earn money and are ready to work. It allows users to receive offers from trusted Taskers in minutes and choose the best person for the job, whether it's a simple or complicated task. The app aims to make the process of outsourcing tasks and finding local services as easy and convenient as possible for both the task posters and taskers.

Problem Statement

Many people struggle to complete their daily tasks due to their busy schedule or lack of time. At the same time, there are many people who are looking to earn extra money but find it challenging to find work. The current solutions available in the market are not very efficient, and people find it challenging to trust the service providers, leading to a gap in the market.

Role

Product Designer

Company

Algorism

Tools

Google sheet, Figma Balsamiq, Google meet

Year

2021

Taskprox

LIVE

LIVE

Taskprox

Algorism limited

Algorism limited

Resposibilities

I was involved with the following stages of this project:


  • Conducting user research

  • Creating journey maps

  • Creating user-flows

  • Information architectures

  • Sketches and wireframe

  • Prototyping

  • Usability testing

Goals

  • Design an easy-to-use application that connects users to trusted Taskers for completing daily tasks.

  • Provide a seamless experience to users from finding a Tasker to completing the task.

  • Build trust among users for the application and its service providers.

User Research

User Journey Mapping

After completing the user research, we created a user journey map that details the different steps users will take when using the app. This map helped us identify potential user pain points and find ways to address them.

Information Architecture

With the user journey map in place, we then created an information architecture that outlines the app's navigation structure. We used a card sorting technique to group the different features and functionalities and ensure they were organized in a logical and user-friendly manner.

Wireframing and Prototyping

Next, we began creating low-fidelity wireframes to visualize the app's layout and functionality. We used these wireframes to conduct user testing and gather feedback on the app's usability and navigation.
Based on user feedback, we made several iterations to the wireframes before moving on to high-fidelity prototypes. These prototypes allowed us to test the app's look and feel, as well as its functionality, with a more realistic user interface.

Visual Design

With the app's layout and functionality finalized, we then moved on to the visual design. We chose a modern and minimalistic design style with a green and white color scheme to emphasize the app's eco-friendliness. Below are some screens of the product.

Testing and Refinement

The final step in the UX design process for Taskprox was to conduct extensive testing to ensure the app's usability and functionality. We tested the app on different devices and platforms to ensure compatibility, and we also conducted user testing to gather feedback on the app's usability and navigation.
Based on the feedback we received, we made several refinements to the app's design and functionality. We added more filters to the search functionality to make it easier for users to find the right Tasker, and we also improved the messaging system to allow for more efficient communication between users and Taskers.

Challenges and Limitations

  • User trust: One of the biggest challenges with Taskprox is establishing trust between users and taskers. Users need to trust that the taskers they hire will do a good job, and taskers need to trust that they will get paid for their work. To address this, Taskprox will need to implement features that promote transparency and accountability, such as a ratings and review system, a secure payment system, and a verification process for taskers.

  • Competition: Taskprox will face competition from other similar apps and services, which can limit its market share and growth potential. To overcome this challenge, Taskprox will need to differentiate itself by offering unique features or benefits that other apps do not provide.

  • Limited Availability: Taskprox's success will depend on its ability to attract a critical mass of taskers and users in each geographical location. Initially, the app may have limited availability in some areas, which could limit its appeal and impact on a wider scale.

Conclusion

In conclusion, Taskprox is a mobile app that connects people who need to outsource tasks and find local services to people who are looking to earn money and are ready to work. The UX design process for Taskprox involved extensive user research, user journey mapping, information architecture, wireframing, prototyping, visual design, and testing and refinement. The app's design and functionality were refined based on user feedback to ensure a user-friendly experience. Taskprox provides a reliable, easy-to-use, and efficient way for users to outsource tasks and find local services.

Introduction

Taskprox is a mobile app designed to connect people who need to outsource tasks and find local services to people who are looking to earn money and are ready to work. It allows users to receive offers from trusted Taskers in minutes and choose the best person for the job, whether it's a simple or complicated task. The app aims to make the process of outsourcing tasks and finding local services as easy and convenient as possible for both the task posters and taskers.

Problem Statemet

Many people struggle to complete their daily tasks due to their busy schedule or lack of time. At the same time, there are many people who are looking to earn extra money but find it challenging to find work. The current solutions available in the market are not very efficient, and people find it challenging to trust the service providers, leading to a gap in the market.

Role

Product Designer

Company

Algorism

Tools

Google sheet, Figma, Balsamiq

Google meet

Year

2021

Resposibilities

I was involved with the following stages of this project:


  • Conducting user research

  • Creating journey maps

  • Creating user-flows

  • Information architectures

  • Sketches and wireframe

  • Prototyping

  • Usability testing

Goals

  • Design an easy-to-use application that connects users to trusted Taskers for completing daily tasks.

  • Provide a seamless experience to users from finding a Tasker to completing the task.

  • Build trust among users for the application and its service providers.

The Process

The first step in designing the product was to conduct user research to gain insights into what users would expect from an app that connects them to Taskers. We interviewed people who have outsourced tasks before and those who have worked as Taskers. From our research, we found out that people looking to outsource tasks are often frustrated with the traditional methods of finding service providers. They want an app that is easy to use, has a reliable rating system, and allows them to communicate with Taskers directly.

Taskers, on the other hand, are looking for an app that is easy to use, has a quick and reliable payment system, and allows them to build their reputation and receive more work. We also learned that users expect a fast response time and prompt notification of their tasks' progress.

User Research

After completing the user research, we created a user journey map that details the different steps users will take when using the app. This map helped us identify potential user pain points and find ways to address them.

User Journey Mapping

With the user journey map in place, we then created an information architecture that outlines the app's navigation structure. We used a card sorting technique to group the different features and functionalities and ensure they were organized in a logical and user-friendly manner.

Information Architecture

With the user journey map in place, we then created an information architecture that outlines the app's navigation structure. We used a card sorting technique to group the different features and functionalities and ensure they were organized in a logical and user-friendly manner.

Wireframing and Prototyping

With the app's layout and functionality finalized, we then moved on to the visual design. We chose a modern and minimalistic design style with a green and white color scheme to emphasize the app's eco-friendliness. Below are some screens of the product.

Visual Design

The final step in the UX design process for Taskprox was to conduct extensive testing to ensure the app's usability and functionality. We tested the app on different devices and platforms to ensure compatibility, and we also conducted user testing to gather feedback on the app's usability and navigation.
Based on the feedback we received, we made several refinements to the app's design and functionality. We added more filters to the search functionality to make it easier for users to find the right Tasker, and we also improved the messaging system to allow for more efficient communication between users and Taskers.

Testing and Refinement


  • User trust: One of the biggest challenges with Taskprox is establishing trust between users and taskers. Users need to trust that the taskers they hire will do a good job, and taskers need to trust that they will get paid for their work. To address this, Taskprox will need to implement features that promote transparency and accountability, such as a ratings and review system, a secure payment system, and a verification process for taskers.

  • Competition: Taskprox will face competition from other similar apps and services, which can limit its market share and growth potential. To overcome this challenge, Taskprox will need to differentiate itself by offering unique features or benefits that other apps do not provide.

  • Limited Availability: Taskprox's success will depend on its ability to attract a critical mass of taskers and users in each geographical location. Initially, the app may have limited availability in some areas, which could limit its appeal and impact on a wider scale.

Challenges and Limitations

In conclusion, Taskprox is a mobile app that connects people who need to outsource tasks and find local services to people who are looking to earn money and are ready to work. The UX design process for Taskprox involved extensive user research, user journey mapping, information architecture, wireframing, prototyping, visual design, and testing and refinement. The app's design and functionality were refined based on user feedback to ensure a user-friendly experience. Taskprox provides a reliable, easy-to-use, and efficient way for users to outsource tasks and find local services.

Conclusion

OYADONGHA DENYEFA MELVIN

PRODUCT DESIGNER

OYADONGHA DENYEFA MELVIN

PRODUCT DESIGNER

Bring your ideas to life

Bring your ideas to life

Drop a message, let's share ideas

and discus ways to collaborate.

Drop a message, let's share ideas

and discus ways to collaborate.

Email me

Home

Projects

About me

Home

Projects

About me

I'm a product designer based in Lagos, Nigeria with experience in delivering end-to-end UX/UI design for software products. I'm passionate about improving the lives of others through design and am constantly looking to learn new things everyday.

I'm a product designer based in Lagos, Nigeria with experience in delivering end-to-end UX/UI design for software products. I'm passionate about improving the lives of others through design and am constantly looking to learn new things everyday.

OYADONGHA DENYEFA MELVIN

PRODUCT DESIGNER

LIVE

Taskprox

Algorism limited

Introduction

Problem Statement

Many people struggle to complete their daily tasks due to their busy schedule or lack of time. At the same time, there are many people who are looking to earn extra money but find it challenging to find work. The current solutions available in the market are not very efficient, and people find it challenging to trust the service providers, leading to a gap in the market.

Goals

Role

Product Designer

Company

Algorism

Tools

Google sheet, Figma, Balsamiq

Google meet

Year

2021

Resposibilities

I was involved with the following stages of this project:


  • Conducting user research

  • Creating journey maps

  • Creating user-flows

  • Information architectures

  • Sketches and wireframe

  • Prototyping

  • Usability testing

The Process

User Research

User Journey Mapping

Information Architecture

Wireframing and Prototyping

Visual Design

Testing and Refinement

The final step in the UX design process for Taskprox was to conduct extensive testing to ensure the app's usability and functionality. We tested the app on different devices and platforms to ensure compatibility, and we also conducted user testing to gather feedback on the app's usability and navigation.
Based on the feedback we received, we made several refinements to the app's design and functionality. We added more filters to the search functionality to make it easier for users to find the right Tasker, and we also improved the messaging system to allow for more efficient communication between users and Taskers.

Challenges and Limitations

Conclusion

Taskprox is a mobile app designed to connect people who need to outsource tasks and find local services to people who are looking to earn money and are ready to work. It allows users to receive offers from trusted Taskers in minutes and choose the best person for the job, whether it's a simple or complicated task. The app aims to make the process of outsourcing tasks and finding local services as easy and convenient as possible for both the task posters and taskers.

  • Design an easy-to-use application that connects users to trusted Taskers for completing daily tasks.

  • Provide a seamless experience to users from finding a Tasker to completing the task.

  • Build trust among users for the application and its service providers.

The first step in designing the product was to conduct user research to gain insights into what users would expect from an app that connects them to Taskers. We interviewed people who have outsourced tasks before and those who have worked as Taskers. From our research, we found out that people looking to outsource tasks are often frustrated with the traditional methods of finding service providers. They want an app that is easy to use, has a reliable rating system, and allows them to communicate with Taskers directly.

Taskers, on the other hand, are looking for an app that is easy to use, has a quick and reliable payment system, and allows them to build their reputation and receive more work. We also learned that users expect a fast response time and prompt notification of their tasks' progress.

After completing the user research, we created a user journey map that details the different steps users will take when using the app. This map helped us identify potential user pain points and find ways to address them.

With the user journey map in place, we then created an information architecture that outlines the app's navigation structure. We used a card sorting technique to group the different features and functionalities and ensure they were organized in a logical and user-friendly manner.

Next, we began creating low-fidelity wireframes to visualize the app's layout and functionality. We used these wireframes to conduct user testing and gather feedback on the app's usability and navigation.
Based on user feedback, we made several iterations to the wireframes before moving on to high-fidelity prototypes. These prototypes allowed us to test the app's look and feel, as well as its functionality, with a more realistic user interface.

With the app's layout and functionality finalized, we then moved on to the visual design. We chose a modern and minimalistic design style with a green and white color scheme to emphasize the app's eco-friendliness. Below are some screens of the product.

  • User trust: One of the biggest challenges with Taskprox is establishing trust between users and taskers. Users need to trust that the taskers they hire will do a good job, and taskers need to trust that they will get paid for their work. To address this, Taskprox will need to implement features that promote transparency and accountability, such as a ratings and review system, a secure payment system, and a verification process for taskers.

  • Competition: Taskprox will face competition from other similar apps and services, which can limit its market share and growth potential. To overcome this challenge, Taskprox will need to differentiate itself by offering unique features or benefits that other apps do not provide.

  • Limited Availability: Taskprox's success will depend on its ability to attract a critical mass of taskers and users in each geographical location. Initially, the app may have limited availability in some areas, which could limit its appeal and impact on a wider scale.

In conclusion, Taskprox is a mobile app that connects people who need to outsource tasks and find local services to people who are looking to earn money and are ready to work. The UX design process for Taskprox involved extensive user research, user journey mapping, information architecture, wireframing, prototyping, visual design, and testing and refinement. The app's design and functionality were refined based on user feedback to ensure a user-friendly experience. Taskprox provides a reliable, easy-to-use, and efficient way for users to outsource tasks and find local services.